Connect main screen.
Connect main screen.
Connect call bar window.
Connect station status window.
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Connect™
is a CTI client application for the Telecor VS1 business telephone system. By
uniting the phone and the PC, Connect makes both of these indispensable tools
more productive. Using Connect, up to ten calls can be handled at once — you
can also prioritize callers, route them through the phone system, and link calls
to data in Personal Information Manager applications. Make the most of your
phone and your PC — with Connect. Connect™ software is a CTI client
application from Telecor that makes businesses more productive by integrating
all the functionality of a telephone into the dynamic framework of a PC. Working
as a station application for the powerful Telecor VS1™ business telephone
system, Connect operates within a familiar Windows®-based environment, enabling
simultaneous management of up to 10 calls by activating a wide array of call
control features with a simple click of the mouse.
Microsoft® Compatibility - Connect works with many popular off-the-shelf
Windows-based applications, sharing data and commands via Dynamic Data Exchange
(DDE) or the Microsoft Telephony Applications Programming Interface (TAPI). This
means calls are handled smoothly and customer contact information can be
accessed quickly — in short, Connect is a revolutionary way of maximizing the
effectiveness of every call.
Connect™ supports single-line phones whether or not Connect or the PC is
running as the following scenario demonstrates:
- The phone rings.
- When taken off-hook, a ringing single-line phone answers the incoming call
without having to interact with the Connect console.
- Users can dial the single line phone rather than using the Connect interface
to dial.
Support for Connect with PCOM - If the station is configured as a "Connect
w/PCOM" port type, a dial tone is always presented to the user when the
phone is off-hook and there is no connection. If the station is configured as a
"Connect w/CTIM" port type, a dial tone is presented to the user ONLY
when Connect or the PC is NOT running. This is to prevent a user wearing a
headset with a CTIM™ or PC Card from hearing a constant dial tone when not
connected to a call. If Connect or the PC is NOT running, only one line is
available for making or receiving calls.